Hardware Help

Computers, printers and peripherals will have problems from time to time - it's the nature of computers. Most of the time, it turns out to be a simple fix to bring the equipment back to life, while other times, it is something very complicated. Below are some basic hardware tips that we have found useful.  If you have a hardware problem or just a question, feel free to contact the  ITHelpDesk at extension 7000, or ITHelpdesk@gettysburg.edu for troubleshooting assistance.

Turning Your Laptop Off - While it may seem very simple, we see many laptop issues due to overheating.  Like any machine, a laptop is not designed to be on constantly, and because of the size of the machine itself, it can heat up quickly.  Therefore, IT recommends turning your computer off at the end of your day. 

Avoid Spills - Another hardware issue that IT sees frequently is when something has been spilled onto the computer.  While space may be limited, IT does highly encourage not eating or drinking near your computer.

Temperature - Unfortunately, we live in a climate that varies.  That being said, IT recommends that you try to maintain a constant temperature near your computer.  Drops in temperature can cause battery damage and heat damage can cause overheating.

Fire - On extremely rare occasions, IT has been called for a machine that was on fire.  First, call the Department of Public Safety from a different location.  Once the fire is out, contact IT and we will respond as soon as possible.