The Classification May Be Casual,
But the Work Is Important

The Gettysburg College Employees Handbook, Section 3, defines a Casual Employee as: (On-call) support staff employee who works on an as-needed basis. Tyler Swinn and Tommy Riggs are Casual Employees who started their work during the summer months of 2013. Tyler is employed in the IC Department and Tommy in the ITT Department worked on the many projects necessitated by the unusually heavy task load assigned to these departments.

The time period between the end of the spring semester and the beginning of the fall semester is always a busy time for ITT and the entire IC departments.

This is the time when computer labs and classrooms are upgraded; AV equipment is installed and improved; new computers are placed in offices; etc. However, the late spring and summer months of 2013 added a myriad of other tasks that made this a challenge of massive proportions. The complete renovation of Glatfelter Hall and the subsequent need to move faculty offices and many of the classrooms and computer labs created a need for new network routing and technology installations. The majority of offices and classrooms were moved to the temporary quarters in the trailers in Constitution Avenue parking lot. The Computer Science Department’s classroom/lab formerly located in Glatfelter 112 was relocated to new quarters on the first floor of the West Building. Tyler was hired to work in all aspects of the IC Department. Tommy was hired to assist AV specialists Travis Mathna and Mark Rosensteel of ITT.

This year is the fifth year that Tyler has worked for IC. He began in the summer of 2008 when another casual employee had to leave unexpectedly. He was thrown right into the fray. He says that one of his strong points is that he is a good visual learner. By watching and assisting IC staff members he was able to pick up the necessary skills rather quickly. He has worked with the Telecommunications area installing access points; assisted with computer service calls, helped setup labs, installed network switches and prepared computers to receive the software packages found in the labs. He enjoys working with technology and the challenges of keeping up with its ever ongoing changes and the way they affect educational needs. He says that perhaps the biggest challenge that he has faced was when working with telecommunications. An issue arose with supplying fiber optic cable to the Quarry Suites.

Tyler graduated from Shippensburg University in 2011 with a degree in Economics and Management. When he has time, Tyler enjoys biking, running, archery, and golf.

Tommy has also worked at Gettysburg as a casual employee, but this summer is the first time that he worked for IT. He was especially interested in applying for the ITT position because he wanted to learn more about the hardware side and the setup of audio visual technology. He began the summer assisting Travis and Mark in setting up the classrooms in the trailers behind Glatfelter Hall. Other projects included the installation of touch screen panels in the Music Department’s classrooms in Schmucker Hall and the creation of the Economics Department’s computer labs in 339 Carlisle Street. Like Tyler, Tommy is a good visual learner and found that he had to learn on the fly to keep up with the frantic pace of having everything ready to go by the beginning of classes.

Tommy graduated from York College in 2010 with a major in Sports Management and a minor in Photography . He resides in Gettysburg and has worked at The Gettysburg Times as a news reporter and photographer. He enjoys playing Ultimate Frisbee and doing anything adventurous.

Tyler and Tommy may have been hired as casual workers, but their contributions to IT and Gettysburg are essential to the technology support for education and business operations. IT thanks them for their dedicated service and hard work.

Who’s Behind That Technology
You Use Every Day?

Gettysburg College has been recognized several times by many different groups for its excellence in using technology. On campus, people know that whether they are researching a topic, using the Content Management System, working with a budget, using Moodle or entering a classroom to teach a class supported by the electronic teaching tools; the technology is there for their use. However, what most do not realize is that there is a vast infrastructure required to deliver the convenience that they are experiencing. It is the job of the IT personnel to make your experience as seamless as possible and support you when you are experiencing problems. For this there are service technicians to install and repair hardware, network maintenance technicians, AV technicians, and college-owned software technicians. There are also help desk assistants to assist you with the use of technology or to get repair service for you.

The following is a list of facts and figures regarding the technology infrastructure on campus. The list was compiled by IT. It is current thru September of 2013. What does not appear in this numerical data is the helpful, caring nature of the IT personnel that makes all of this possible.

  • IT handles about 6000 help desk requests per year (4700 computing, 500 telecom, 500 G-Tech, and others)
  • We handle about 140,000 email messages a day, up to 75,000 of them are spam.
  • All of the students on campus use a Learning Management System in their classes.
  • About 98% of the campus has outside wireless coverage.
  • Our internet connection is two separate 500 mb/s (megabits per second) operating in parallel; and a 100 mb/s connection to ET
  • The network has a 10 gb/s (gigabits per second) core backbone connecting four separate data centers. The campus fiber ring serves ten different distribution areas is also 10 gb/s.
  • We maintain about 130 physical servers, 80 virtual servers and 80 virtual desktops.
  • The college uses a high capacity Storage Area Network for file and data storage. The raw storage size is approximately 95 TB.
  • We manage about 4500 network accounts.
  • Students are expected to exercise discretion when using the college's printing resources, as the college is ever more interested in being green-friendly to the environment. Ample printing is available, but excessive printing is highly discouraged.
  • The campus has over 3000 telephone connections, and a wired telephone jack is in each dorm room
  • The campus has over 17,000 network connections.
  • The college has over 17 computer lab areas, including a portable wireless lab, representing 300+ computers.
  • We have 9 outdoors access points serving campus green space and over 300 wireless access points in buildings. We add additional units each year to improve fill in coverage in buildings and dorms. They use 802.11 a/g/n technologies.
  • The college network uses Microsoft technology, Microsoft exchange email, and the Microsoft office productivity suite.
  • IT maintains over 2000 desktop/laptop PCs for faculty, staff and administrators.
  • The college has an emergency notification system that notifies students in an emergency. It provides notification via cell phone, cable tv, network messages, emails and other ways.
  • The college network supports all recent operating systems in order to afford users maximum flexibility.
  • The college has 130 ITT supported learning spaces which includes 67 enhanced classrooms
  • Incoming students are provided an Ethernet data cable when they arrive on campus.
  • All dorms are wired for one data jack per student, and they receive 100 mb/s switched Ethernet service.
  • Each student living unit has a cable TV jack offering a variety cable TV service, including special foreign language channels and college programming. Coaxial TV cables are provided to all students who need them.
  • HD TV is not supported on the college's cable TV system at the present time.
  • The college data needs are served by a massive amount of fiber optic and data cable. The amount of fiber optic cable serving the science complex alone is enough to reach from Gettysburg, Pennsylvania to Ottawa, Canada!

Mid-October Scenes
From Across Campus

Building Connections Across Campus