For Telephone help, dial ext. 6918
CALL PILOT # 337-7400 (for checking your voicemail messages)
EXPRESS MESSAGING # 337-7484 (directly leaving a message in a mailbox without having to listen to the message)
Dial the 4-digit extension number, also known as the Directory Number (DN).
Dial 9 and the telephone number. If the call is in another area code, dial a "1". For example, 9-1-609-234-5678, 9-1-800-123-4567, etc. Then dial your long distance authorization code.
You will be able to distinguish between an external call from an internal call. An external call rings "RING-RING-PAUSE, RING-RING-PAUSE", while an internal call rings normally, "RING-PAUSE, RING-PAUSE". If you do not answer a call, depending on how your set is programmed, the call may be directed to your mailbox or to another extension.
TRANSFER: You are on an active call and wish to send the call to another extension.
CONFERENCE CALLS (6-way calling): You are on an active call and wish to add another party to the conversation.
Note; If you do not receive a busy signal or no answers when using TRANSFER or CONFERENCE, depress the switchhook and you will be re-connected with the original caller(s).
CALL FORWARD (*2 to forward or #22 to cancel forwarding): If you will be away from your desk you can redirect your calls to another extension or to CALL PILOT (at extension 7400).
To cancel call forward, lift the handset and dial #22.
CALL PICKUP (*7): Some phones are in a CALL PICKUP GROUP, meaning you can answer a phone ringing in your area by lifting your handset and dialing *7.
LAST NUMBER REDIAL (*3): When activated, this feature will dial the last telephone number called from the phone. The maximum number of digits it will store is 16. Lift your handset and dial *3.
HOLD (*4): To place an active call on HOLD, depress the switchhook and dial *4. Hang up. You will hear a reminder ring every 60 seconds while a call is on HOLD. The call will stay on HOLD until you lift the handset
RING AGAIN (*5): You have dialed an extension and received a busy signal. Dial *5 and hang up. When you are called back, listen for 3 short rings. Lift handset and hear ringing. Wait for an answer and begin your conversation. To cancel ring again, pick up your handset and dial #55.