Dining services during COVID-19

Updates and modifications to dining services

Building on the Gettysburg College Dining Services’ long history of strong food safety and sanitation practices, we are prepared to meet the unusual circumstances presented by the COVID-19 virus while still offering delicious, varied, and healthy meal options for our community.

Employee safety

Seating area in the Janet Morgan Riggs Student Center

  • All Dining employees will follow the College prescribed processes for keeping the campus safe by taking their temperature prior to coming to work and filling out the daily symptom checklist.
  • Symptomatic employees will not be allowed to work. Time off for illness policies will be relaxed in accordance with newly-established Human Resources policies.
  • All staff, as well as those in the service areas and dining rooms, will wear face coverings, masks, and gloves while preparing and serving food. In certain instances face shields will be used as an added measure of protection for certain staff.
  • Employee work areas will be distanced and schedule changes made in order to minimize contact.
  • Dining Services is working with vendors to ensure they have policies in place designed to prevent anyone with symptoms of illness from coming to campus.

Student safety

  • Students must wear masks while waiting in line and obtaining food and drink in the serving area. Masks may only be removed while eating.
  • Students should sanitize their hands prior to entering any of the serving areas and before eating.

Safety modifications

The atrium dining center with napkin holders on the tables

  • Cashier, serving areas, and seating areas will be evaluated and marked accordingly to support physical distancing guidelines.
  • Guest-facing technology (checker stands and cash registers) will be reconfigured with the goal of providing as much contactless cashiering as possible. When checking out, you will now tap your Gettysburg ID card when prompted by the cashier instead of handing it to them
  • Signage for guests and staff will be deployed strategically throughout the queueing areas, dining venues, restrooms, and common areas to communicate appropriate physical distancing and effective traffic flow and proper CDC mitigation strategies.
  • Disinfectant cleaners will be used on all surfaces. A food grade sanitizer will be used on all food contact surfaces.
  • Hand sanitizer stands will be placed throughout all Dining locations. Guests should sanitize when entering dining venues and prior to eating.
  • High contact points such as beverage paddles/handles and buttons will be subject to an intensive sanitizing schedule. Additionally, sanitizing wipes will be provided for guests to use as an added measure.
  • Self-service areas (salad bars, rice pots, soup wells, hot service lines) will will now be served in order to service our guests in a safe manner.
  • Dispensing areas (condiments, silverware, napkins) will be assessed and alternative solutions will be developed if practical.
  • Dining facilities will convert certain points of service to accommodate “to go” pick-up formats.
  • Seating in all dining locations is reduced by approximately 75% to adhere to social distancing guidelines. Please do not move tables or chairs. We will add additional seating to our dining venues once allowed by Pennsylvania state guidelines.
  • Plexiglass shields are installed on more than 33 tables in the Dining Center and 27 tables at the Bullet Hole.

Meal plans

You can view meal plan options on the Dining Services website. If you are residing at the Gettysburg Hotel, you are still required to have a meal plan — you may select the Servo+ or Traditional 12 meal plan. We are working with the Gettysburg Hotel to establish meal service at the Hotel. If you are residing at the Gettysburg Hotel, you will also be able to use your Bullet Bucks and Dining Dollars in the Starbucks at the Hotel.

Dining locations and menu options

There will be some changes to the menu offerings. We will not be limiting menu choices to cold foods only, but rather, will continue to add additional menu choices each week or so, as everyone becomes more acclimated to the new procedures. With our dining room capacities being reduced, many “to-go” meals will be made available to accommodate. We will be posting what will be allowed to be taken out of the dining halls and ask that you be mindful not to waste food. However, not all meals need to be “to-go,” and There will be opportunities for students to eat with friends. Since seating in all dining locations is reduced by approximately 75% to facilitate physical distancing, seating will vary. Some tables will have multiple chairs and others will be single seating. Dining Services will also be adding additional locations to obtain and eat food, including the Ballroom, a tent on Memorial Field, patio seating, Plank Gym, etc. Locations and other details will be updated soon on the Dining Services website.

Please note that student-favorite Kazue will continue serving sushi and rice bowls, but has been relocated from the Bullet Hole to the Atrium Dining Room for the Fall 2020 semester.

Kazue sushi bar in the Atrium

Mobile ordering app for the Bullet Hole

We’ve just launched Bullet Express, the mobile ordering app for the Bullet Hole. You can download the app to your mobile device and order food from the Bullet Hole to be picked up at the Bullet Hole. The app will be open Monday through Friday from 11:00am to 7:00pm and weekends from Noon to 7:00pm. You must pick up your food before the Bullet Hole closes at 8:00pm.

How to get started: If you have an Android phone, go to the Google Play Store, or if you have an iPhone, go to the iTunes app store and search for Touchnet Order Ahead (Global Payments Inc.) Download the app. Once you open the app, you will see schools listed, choose Gettysburg College. It will ask you to Log In with Campus ID. Use your existing college credentials to log in.

Bullet Express works with your existing meal plan, just like it works in the Bullet Hole. If you can use a “meal” in the Bullet Hole, you can use a “meal” on Bullet Express. Declining Dollars work the same way, and you can also use a credit card.

How it works: Once you’re logged in, you can scroll through the menu items and add them to your cart. Once the items you want are in your cart, you can checkout, by clicking campus card, you can switch from your meal plan to credit card. If campus card is showing, then you can click between meal exchange and Dining $. Once you choose your payment method, click pay at the bottom. It will ask you to confirm by clicking pay, and will tell you about how long until your food is ready. For the freshest possible foods, you should not order more than 20-30 minutes ahead of when you’d like to pick it up. You will receive a notification that says your Order Ready, Your order number xxx is now ready! Please bring your phone with the QR code for your order so we can identify that we are giving you the correct order. You must pick up your food before the Bullet Hole closes at 8:00pm.

Obtaining meals during quarantine or isolation

Breakfast pick up on the patio outside the Janet Morgan Riggs Student Center

During subsequent quarantines: If you are required to quarantine because you have been identified through contract tracing as having a LOW risk of exposure to someone who has tested positive for COVID-19, will pick up take-out meals at a tent on the Bullet Hole patio. If you are residing at the Gettysburg Hotel, you can pick your meals up at designated to-go locations at the Hotel.

When in isolation or restrictive quarantine in Lahm, Colonial, the President’s Inn or Super 8: Because students in isolation are not permitted to visit any Dining Service location, including but not limited to the Dining Center, the Bullet Hole, the Commons, the Dive, Atrium Dining/ Kazue, or Servo Express, Dining Services will deliver meals to your isolation or restrictive quarantine room.

When in isolation or restrictive quarantine, please place your order for meals using the isolation meal order form on the dining services website. Please order your meals by 2 p.m. for delivery the following day. For example, order Tuesday’s meals by 2 p.m. on Monday.

Meals are delivered daily during the mid-day. A representative from Dining Services will knock on your door and leave the food outside. Please retrieve the food and refrigerate perishables as soon as possible. Food is packaged in disposable containers designed for reheating in a microwave. Dining will fill your order to the best of our ability but in some instances may have to make substitutions. Delivery personnel will wear appropriate PPE including facial covering, disposable gloves, etc. and will have no face-to-face contact with you.

To place an order for your first day of isolation or restrictive quarantine, please contact Dining Services at isolationmeals@gettysburg.edu to let us know that you need meals. Please include your name, phone number, and any dietary restrictions and a Dining Service Staff member will contact you.

Students with food allergies or special dietary needs

Students with special dietary accommodations will obtain meals in the Smart Eats Kitchen. If you have food allergies and have not notified Dining Services, please complete the Food Allergy Form. A member of the Dining Services Management Team will be in contact with you.

If you have additional questions, please contact Dining Services at diningoffice@gettysburg.edu.