
March 2025
Kim Smith - Transportation & Facilities
Meet Kim Smith, the Transportation & Facilities Helpdesk Supervisor! Kim joined the team in January 2015 as the Facilities Service Response Coordinator, quickly mastering the ins and outs of campus operations and facilities tasks. Her dedication and expertise led her to a supervisory role in 2018, where she took on the challenge of overseeing both Facilities and the Transportation Services Helpdesk. Managing two distinct departments keeps her role dynamic and rewarding, as each presents unique, time-sensitive responsibilities crucial to the campus community.
"I’m grateful that the busiest times for each department tend to balance each other out!"
A Leader in Facilities Management. Kim played a key role in modernizing facilities operations, implementing the TMA ticketing system in 2015 and leading the transition from paper work orders to iPads in 2019. She also provides ongoing training and support for staff using the electronic work order system. Leading a dedicated team of three full-time colleagues, Kim takes great pride in their hard work and commitment.
"Working closely with all the trades makes us feel like one big family."
Driving Excellence in Transportation. On the transportation side, Kim oversees vehicle reservations, maintenance, and repairs while managing a team of 20 part-time drivers. These drivers play a vital role in shaping first impressions of the college, offering warmth and professionalism to prospective students, staff, and guests. Their dedication embodies what it truly means to be “Gettysburg Great." With her leadership, passion, and commitment to excellence, Kim continues to make a lasting impact on both Facilities and Transportation Services.
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