Compliment & Complaint Form

Compliment & Complaint Form

Campus Community members may use this online form to submit officer compliments or complaints regarding Campus Safety personnel. 

What happens after you submit this form:

Compliment:

All compliments are provided to the  Campus Safety employee and their supervisor. Compliments are also entered into the Campus Safety employees personnel file. 

COMPLAINT PROCESS INFORMATION

Complaint:

  • Receipt Confirmation: You will receive confirmation that your complaint has been received within a few business days
  • Assignment: The Executive Director will assign the investigation to a Campus Safety supervisor or administrator
  • Investigation: Your complaint will be investigated in accordance with Policy 1.4 - Internal Affairs. All complaints are thoroughly and impartially investigated
  • Timeline: Investigations are typically completed within 30 business days. You will be notified if additional time is needed
  • Status Updates: You will receive periodic updates if the investigation extends beyond 30 days
  • Results: You will be notified of the investigation's completion

Your Rights:

  • You have the right to file a complaint without fear of retaliation
  • You may bring a written statement to Campus Safety at a later time if preferred
  • Paper, pen, or computer access will be provided if needed
  • All complaint records are maintained securely and confidentially

Alternative Reporting Methods:

Complaint Resolution Transparency

By June 30th each year, the Executive Director or designee compiles a statistical summary of all internal affairs investigations and complaints received during the previous calendar year. This statistical summary ensures the confidentiality by presenting aggregate data.

The most recent statistical summary report is available in PDF format by clicking the link below:

Questions about this process? Contact the Executive Director of Campus Safety at (717) 337-6911.