We have good news to share with you about an enhanced level of customer service for Gettysburg College health insurance participants called Aetna Concierge which will be effective September 1, 2016. We are adding this enhanced service with the hope that it will improve communications, eliminate unnecessary steps and provide employees and their physicians with accurate plan information which is unique to Gettysburg College’s health insurance program.
Throughout the past nearly nine months, we have heard from many of you and your physicians that the regular customer service center is not educated on the nuances of our plan and we hope that this new service will improve customer service. Please NOTE that the Concierge service is available 8:00 a.m. to 6:00 p.m., EST Monday-Friday, if you call outside these hours you will be directed to the regular customer service center.
Think of the Concierge service as your personal assistant for health care who has been trained on our specific Whole Health and Open Choice PPO plans. The Concierge understands our networks and will be able to assist locating physicians, planning for upcoming treatments and answering questions about your claims.
All Gettysburg College health insurance participants will soon receive new Aetna ID cards with a special phone number (855-586-6961) to use to access Aetna Concierge. This number will be effective September 1, 2016. As mentioned in the Aetna email you received on August 17, 2016, please watch for the new cards in your home mail.
For more information about this new service, Aetna Concierge, please review this flyer:
Wellness Program Reminder
The end of the 2016 Wellness Year is almost here. Just as a reminder, in order to qualify for the discount on your 2017 medical premium, you will need to have completed all three specified Wellness Program requirements prior to October 10th.
To check whether you have completed the Health Assessment and your Journey, please look at Aetna’s website.
Wellness Computer Lab Sessions
If you need assistance with completing your Health Assessment or Journey, please join us in one of the following Wellness Lab Sessions in Glatfelter Hall 014. Remember some of the Journeys may take up to 32 days to complete, so to be safe start no later than September 7th. October 10, 2016 is the firm deadline for completing the wellness requirements.
Friday, 08/26/16 between 9:00-10:30 AM
Friday, 08/26/16 between 2:00-3:30 PM
Wednesday, 09/07/16 between 2:00-3:30 PM
More detailed information about this program can be found on the Wellness website: http://www.gettysburg.edu/about/offices/president/hr/wellness/
Religious Inclusion Policy
Gettysburg College is committed to a diverse, equitable and inclusive community which includes affirming our support for individuals from all faiths and religious traditions. Members of our community have the right to observe religious holidays and engage in faith practices while minimizing conflict with academic, athletic, and work commitments. In December 2015, the Student Life Committee approved a new policy, the Religious Inclusion Policy. Please carefully review the information in the Religious Inclusion Policy and the Religious Observance Accommodation Form . In addition, members of our community are encouraged to review the College’s list of religious holidays and work to avoid scheduling campus-wide events which directly conflict with these holidays. Please contact the Office of Diversity and Inclusion or College Life if you have questions regarding the Religious Inclusion Policy.
Please join the Human Resources Facebook group:
Hello Gettysburg College Community,
As part of the Human Resources Department efforts to keep you informed and engaged with our services, we created a Human Resources Facebook group to share HR events, important announcements such as Open Enrollment, TIAA-CREF Workshops, Policy updates, Wellness Events and more. We invite you to join us at: https://www.facebook.com/groups/506907222818243/. Please share this with your co-workers.
FYI, by joining this group you are not becoming friends with the other members. Be sure to check your Privacy Settings to ensure you are not sharing information unintentionally.
Employee Volunteer Time Off Policy
To learn about this program, please visit our Volunteer Time Off Policy webpage.
There will be on-campus appointments available with our TIAA representative Heidi Duckworth during the Fall of 2016. Please call the scheduling center for an appointment (800-732-8353). You may also register online at www.tiaa.org/schedulenow.Thank you!
To learn more about this program, please visit TicketsAtWork.com Program.
Wellspan MBS Community Sites-2016
PNC Banking Days
PNC representatives will be on campus to provide assistance to Gettysburg College customers the first and third Thursdays each month. Plan to stop by the CUB from 11:00 am - 1:00 pm if you have questions.
Recognition program to honor a staff, administrator and faculty member for their great work!