GBURG Billing Instructions

GBURG Billing provides Students and Authorized Payers access to Student Account Billing Information and Payment Options

• Student Access

  Log into the Campus Experience on the left menu choose Finances then GBURG Billing.

  Access via the Mobile Site by clicking on Finances > GBURG Billing

• Authorized Payer Access

  Authorized Payer Site

  • Use the login name that was created in the Authorized Payer invitation email
  • Password – first time logging in - use the login name and password that was sent in the email
  • Once logged in –
    • Click on your name on the left side to view your information set up by the student and add your payment methods if you want them saved for use at a later time
    • Click on Overview, on the left, to view the balance, pending aid, payment plan option and/or balance on the account
    • Set up a payment plan by scrolling down to the Payment Plan option and following the prompts
    • Make a payment by clicking on the Payments menu item on the left and following the prompts
    • Make a payment over the balance due by scrolling down to Additional Payment
    • View all prior payments made by clicking on Payments
    • View the statements by clicking on Statements on the left menu
• Setting up an Authorized Payer
  1. Students will need to log into GBURG Billing
  2. Click on the student name on the left hand side of the page
  3. Scroll down to Payers and click on “Send a Payer Invitation”
  4. Enter the required information
  5. Click Send Invitation
  6. A link with instructions will be sent to the Authorized Payer - with the login name and a temporary password
  7. The Authorized Payer should login and follow the prompts to complete the login process
  8. The Authorized Payer should make note of the login name and password to access the system for monthly billing statements, to set up semester payment plans, to check balances, and to make payments
  9. Remove an Authorized Payer by clicking on the pencil beside the payer name and selecting “Remove Payer”
  10. Resend an Authorized Payer invitation by clicking on the payer name and selecting “Resend payer invitation”
• Viewing the Billing Statement
  1. Log in to GBURG Billing
  2. Click on Statements on the left side menu
  3. Select the statement date and type to view and click on the view or save option
• Overview Account Information - Pending Aid – Pending Payment Plan - Unbilled Activity
  1. Log in to GBURG Billing
  2. Click on Overview on the left menu
  3. Shows Current Balance, Pending Financial Aid (if any), Pending Payment Plan (if any), Current Amount Due
  4. View unbilled activity by clicking Activity Details on the Overview screen or on the left Menu
• Make A Payment using GBURG Billing
  1. Log in to GBURG Billing
  2. Click on Make a Payment on the left menu or from the Overview Screen on the bottom right
  3. Enter the amount you wish to pay in the box under amount or select Balance if you wish to pay the full balance – Scroll down and select “Continue”
  4. A payment over the balance due can be made by scrolling down and entering an amount in the “Additional Payment” box, then “Continue”
  5. Echeck (no fee) - use your bank routing and account number (not your debit card number)
     
     Please note: A $30 returned check fee will be added to the Student Account for any returned electronic payment
  6. Credit/Debit Card Payment (a 2.85% service fee for domestic card payments and a 4.25% service fee for international card payments will be charged and kept by Transact)
  7. Foreign Currency via Convera - Follow the prompts and instructions on the screen and in the subsequent email
  8. Payment methods can be saved for future use
     
     Please note: Electronic payments are not automatic. Payments must be initiated by the student or the authorized payer.